Privacy Policy


Grape and Grain Tours Ltd ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site, and issuing tickets for our tours. By using the Site, you agree to the collection and use of information in accordance with this policy.



While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and home address and phone number ("Personal Information"). You provide Personal Information at your own risk, however we will store this information securely until it is no longer required or you request to withdraw this information, in accordance with the Data Protection Act 1998.

We will not share your Personal Information with third parties without your permission or are required by law to do so. If you believe any of the information we hold about you to be incorrect, please contact us and we will correct it promptly.

Under the Data Protection Act 1998, you may request details of your Personal Information we hold for a small fee. Do so by writing to Grape & Grain Tours Ltd, 4 Ambleside Close, Farnborough, Hants, GU14 0JY.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We will not leave a cookie or other file on your device without your permission. However, if you do not accept cookies, you may not be able to use some portions of our Site.



Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We may use this data for the purposes of improving our website, products and services. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this Log Data. Google may leave a cookie on your device to track your usage of our website. Google operate their own privacy policy.



The Personal Information you provide may be used to respond to your queries and comments when submitted on our Contact Us form or to update you on our company developments, where you opt in to our Email Newsletter. Our Email Newsletter operates in accordance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. Use of our Email Newsletter is tracked so that we can analyse and improve this service. You can unsubscribe from our Email Newsletter at any time by clicking the appropriate link in the Email Newsletter or contacting us to request that your email address is unsubscribed.

Your Personal Information will also be collected and stored for the purposes of recording tour ticket bookings made through this website and for contacting you regarding the tour you have booked. Please note that payment for tickets is made externally on a site operated by Squarespace, which operates its own privacy policy. We are not responsible for Personal Information provided to Squarespace. We have chosen to work with Squarespace as they are a trusted eCommerce partner with a strong reputation for user security. Squarespace operate their own robust data security measures and their own privacy policy.



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Likewise, we cannot guarantee the security of any external websites linked to from our website and users access external websites at their own risk. We cannot be held liable for damages caused by visiting linked external websites.



This website gives you the opportunity to share its content on social media platforms. Each social media site operates its own security measures and privacy policy. However, we are not responsible for your use of these social media websites and we advise that you share our content at your own discretion.



This Privacy Policy is effective as of 1st July 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.



If you have any questions about this Privacy Policy, please contact us.